Privacy Policy

This document was last updated on November 30, 2022.

Small Changes Big Shifts LLC (known as SCBS hereafter) is owned and operated by Dr. Michelle Robin.

ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS 

SCBS is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer/smartphone/tablet interact with our website. By accessing SmallChangesBigShifts.com, you acknowledge and fully understand SCBS’s Privacy Policy and freely consent to the information collection and use practices described in this Website Privacy Policy.

PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in SCBS services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

INFORMATION WE COLLECT AND HOW WE USE IT 

SCBS collects certain information from and about its users five ways: using Google Analytics, cookies, and the user, including in response to surveys or questionnaires and content voluntarily shared through comments on the course and membership forum areas.

Google Analytics

SCBS uses features of Google Analytics. Google Analytics does not store any visitor specific data and we will not use visitor specific data in any way related to Google Analytics. We use this information to better understand our users and do not at this time use any targeted advertising. Statistics such as IP Address, pages visited, demographics, location and other basic user information is reported for us to better make informed decisions about how to make our site more relevant and easy to navigate for our users. Google offers an opt-out installation that works with your browser if you do not want your data reported through Google Analytics: https://tools.google.com/dlpage/gaoptout/ and we encourage anyone using our site to opt out if they are so inclined. Be aware however, that if you block cookies that are in use to make this website function, you may experience purchase issues.

Use of Cookies

SCBS may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

SCBS reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value.

You have the ability to accept or decline cookies. We use a tool that allows you to select how you want to handle cookies when you visit our website. You will select your option at whichever page you first visit. The selection will carry over to all pages and into the future until you change it. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

Personal Information Users

Visitors to our website can purchase services, register for classes or programs or free webinars, or sign up to receive free offers be part of the mailing community. When you register, we will request some personal information – usually name, email, state and country (these latter two to be able to comply with privacy laws per region) – other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

To fulfill your service requests for services or products.

To protect ourselves, our customer or our vendors from liability or to defend our rights, including investigations of fraud or misconduct.

To third parties who have agreed in writing to maintain such information in confidence and use such information solely in performance of services to us.

To respond to legal process or comply with law, including subpoenas.

In connection with a merger, acquisition, or liquidation of the company.

As part of these purchases and registrations, you will receive communications from us.

We use Mailchimp as our email service provider. If you wish to unsubscribe from a maligning list, you will always find an Unsubscribe link at the foot of every email you receive from us. Click on that link and you will be removed immediately from that specific list.

You will be able to receive communications again from us in the future by purchasing a product or signing up for any of our free information, offers and/or webinars or any information about new products or services.

WE TAKE YOUR PRIVACY SERIOUSLY 

We will never sell, rent or make available your data to anyone other than Paypal or Stripe (our payment data processors) or government officials in line with U.S. and state law. When you use Paypal or Stripe, you will provide your credit card number directly and their privacy policies will apply to the information you provide.

LINKS TO OTHER WEBSITES 

In our courses and other places on our site, we may include links to other web services that are not maintained by or related to SCBS and whose privacy policies may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. It is our suggestion that you carefully read the privacy statement of any website you visit. Any links are to be accessed at the user’s own risk and Abundant You Coaching makes no representations or warranties about the content, completeness or accuracy of these hyperlinked sites.

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION 

To review and update your personal information to ensure it is accurate, contact us at support@smallchangesbigshifts.com.

CHILDREN UNDER 13 

We do not specifically market to or knowingly collect personal information from children under 13 for marketing purposes. Because some information is collected online, it may not appear to be the personal information of a child under 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you are under 13, please do not register for any of our services or provide us any information about yourself (such as your name, email address or phone number).

DISCLAIMER

Although SCBS would never knowingly release malicious downloadable content, you understand that SCBS cannot and does not guarantee or warrant that files available for downloading from the internet will be free of viruses, Trojan horses or other code that may contaminate or destroy properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output and for maintaining a means external to this Site for the reconstruction of any lost data.

NOTIFICATION OF PRIVACY STATEMENT CHANGES 

SCBS may update this privacy statement to reflect changes to our information practices. When we do, we will also revise the “updated” date at the top of this Privacy page; such changes shall then be effective immediately. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. The link to our Privacy Policy can be found at the footer of the home page or you can contact us at support@smallchangesbigshifts.com.

CONTACTING US 

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at support@smallchangesbigshifts.com.

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